Support
Help Centre
Play should stay fun, so you stay in charge. Set your limits, track your time and step away whenever you need. Every tool below is in your account settings.
Who can play and from where?
19+ only. No exceptions, ever. Accounts open only where online casino play is legal. Before your first deposit clears, we confirm your identity and your location.
How do you know the games are fair?
Every game comes from an established studio, and their random number generators are tested independently. Each spin, hand and round lands at random.
Who powers the live tables?
OnAir Entertainment and Ezugi power our live tables. Evolution and Pragmatic Play Live add even more live games and shows.
What's the smallest deposit, and which payment methods work?
Use Interac e-Transfer, Mastercard, American Express, Payz (ecoPayz) or bank wire. Deposits start at C$5, with no fees from us.
How do you protect my account?
Your identity and playing location get verified before you deposit anything. Your password stays yours alone, and on shared devices, always log out.
How does Grande Prairie Rewards work?
You earn points on real-money play. Points open reward boxes, and the boxes improve as you move up the levels.
Need time out? How can I pause play or block my own access?
Need a pause? Head to account settings and set a cooling-off period lasting anywhere between 24 hours and 6 weeks. Self-exclusion and account closure sit on that same page. Prefer a hand? Email us and we'll take care of it.
Stay in control
- Cap your deposits, stakes and wagers
- Time alerts plus regular reality check pop-ups
- Time-outs lasting 24 hours to 6 weeks
- Self-exclusion or account closure
- Fast self-test: check in on how you play
- ID and location checks happen before you can deposit
- Lower a limit and it works at once; raising one waits 24 hours